More than just measuring your stairs

Our comprehensive assessment is designed to identify what you personally need. We take more than just your stairs into account and find out about:

• Your health, your physical capacities and prognosis.
• How your daily routine relates to your use of the stairs.
• Any help or assistance that family or carers offer you in moving around your home.
• The Physical environment of the stairs.

During our assessment

• We will take time to listen to you
• We will assess if there are special considerations that need to be taken into account and respond fully and truthfully to any concerns you might have
• With your permission we'll talk to other people who are important to you: your family or your occupational therapist, for example

ADVICE

• If there are choices, we will advise you, and discuss the benefits of each option
• If you share the property with someone else we take this into account when providing advice

Help where needed

• It us very rare that alterations are needed to fit a stairlift, but if there are required, we can quickly and efficiently handle additional tasks that might arise, such as arranging for an electrician or carpenter to make minor alterations

Ready when you are

• When you are ready, and only then, we'll respond quickly and efficiently installing the stairlift that helps you maintain your independence.
• One thing we won't do is ask you to agree to anything ahead of you being comfortable to do so.

So you remain in control, every step of the way